Privacy Policy

Introduction

Welcome to VisitPass ("VisitPass", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how VisitPass collects, uses, stores, shares, and protects your personal information when you use our mobile application, web application, and related services.

By using VisitPass, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use VisitPass, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Company Name
• Employee ID
• Visitor Details
• Host Information
• Address (if applicable)

Identity Information

Where enabled by the organization:

• Government-issued ID
• Visitor photographs
• Face recognition data

Device Information

• Device Model
• Operating System
• Device Identifier
• IP Address
• Browser Information
• App Version

Usage Information

• Login history
• Check-in and check-out records
• Visit duration
• Notification history
• Visitor logs
• App interactions

2. How We Use Your Information

We use your information to:

• Manage visitor registrations
• Verify visitor identity
• Notify hosts of visitor arrivals
• Generate visitor passes
• Improve workplace security
• Manage employee attendance (if enabled)
• Provide customer support
• Improve application performance
• Maintain security and audit logs
• Comply with applicable laws

3. Camera Permission

VisitPass requests access to your device's Camera to provide essential application features, including:

• Capturing visitor photographs during registration.
• Scanning QR codes for touchless visitor check-in.
• Capturing identity documents for verification (if enabled by your organization).
• Supporting face recognition for secure visitor authentication where applicable.

The camera is accessed only when you use these features and only with your permission. VisitPass does not access your camera without your knowledge or consent.

4. Gallery / Photos Permission

VisitPass may request access to your device's Gallery or Photos to allow you to:

• Upload visitor photographs.
• Select identity document images for verification.
• Attach images required during visitor registration.
• Upload profile pictures where applicable.

VisitPass only accesses the photos or images that you explicitly choose to upload. The application does not scan, access, or collect your entire photo library.

5. File and Media Access

Where required, VisitPass may request permission to access files or media stored on your device for purposes such as:

• Uploading identity documents.
• Uploading visitor-related files.
• Sharing supporting documents required by your organization.

Only files that you intentionally select are accessed.

6. Face Recognition & Camera Usage

VisitPass may request access to your device camera for:

• Visitor photograph capture
• QR Code scanning
• Identity verification
• Face recognition (when enabled by the organization)

Biometric information is processed only for authorized security purposes and in accordance with applicable laws.

7. Location Information

VisitPass may collect location information only when required by the organization for:

• Office access validation
• Attendance verification
• Security compliance

Location collection is optional and subject to your device permissions.

8. Notifications

VisitPass uses email notifications to:

• Inform hosts about visitor arrivals
• Send visitor approvals
• Share important security updates
• Notify users about appointments

Users may disable notifications through device settings.

9. Data Sharing

We do not sell personal information.

Information may be shared with:

• Authorized organization administrators
• Hosts receiving visitors
• Service providers supporting VisitPass
• Government authorities where legally required

10. Data Storage

Your information is stored using secure cloud infrastructure protected by:

• Encryption
• Access controls
• Firewalls
• Authentication mechanisms
• Regular security monitoring

11. Data Retention

Information is retained only for as long as necessary to:

• Provide services
• Meet contractual obligations
• Satisfy legal requirements
• Resolve disputes
• Maintain security records

12. Your Rights

Depending on applicable laws, you may have the right to:

• Access your information
• Correct inaccurate information
• Delete your information
• Withdraw consent
• Request data portability
• Object to certain processing activities

Requests can be submitted to our support team.

13. Security

VisitPass implements industry-standard security measures including:

• SSL/TLS encryption
• Secure authentication
• Role-based access control
• Audit logging
• Secure cloud hosting
• Data encryption at rest

While we strive to protect your information, no online system is completely secure.

14. Third-Party Services

VisitPass may integrate with:

• Authentication providers
• Email services
• Cloud hosting providers
• Analytics platforms

These services have their own privacy policies.

15. Children's Privacy

VisitPass is not intended for children under the applicable legal age unless authorized by an organization and accompanied by appropriate consent.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published within the application and on our website.

17. Contact Us

For privacy-related questions, contact:

• VisitPass Support
• Email: support@pixl.ai
• Website: https://visitpass.ai